WELLNESS LIVING

We use a booking software ran by Wellness Living.  Please download the “Pilates Plus” app from the app store (looks the same as our logos, you can also find the link to this on our website home page).  You can create a profile and use this to book classes.  We usually add some classes to new employee profiles so they can come along to attend and get familiar with our client booking app so once they start, they are able to answer questions from clients about the app.

Our staff app is called Achieve by Wellness Living and is a green flower logo.  Please download this app and log in using the same details you have set up in the Pilates Plus app as they are synced up.  This app allows you to see your class bookings ahead, see who is taking what classes and check on clients.  There is a small orange triangle icon that can be seen in a client’s profile and this means they have an alert set which could include being pregnant or having an injury.  Employees can use these alerts to plan their classes in advance and already be aware of client injuries or alerts before they arrive in the studio.  Employees are also able to see if someone in a member with a purple M icon or a pass holder with a blue A icon.

Most other information seen linked to clients such as money amounts in red or green or a red box with a number contained inside, are quick references for the studio managers and owners to check things, so employees don’t need to worry about these.