CALLING IN SICK

We understand that illnesses can arise and want to ensure that the proper procedures can be followed to ensure that you are able to get your rest and we are able to best cover the classes needed in the studio.

In the first instance, please CALL your studio manager and/or Assistant Studio Manager as soon as you are aware that you will not be able to attend work.  Please do not text them in the first instance as they may not see that message so calling is the best option.  If they do not answer the phone, please call a few times over a 15 minute period (particularly if this is an early morning shift) to try to get an answer from them.  If still unsuccessful, please message the Employee Messenger group with details of the classes that you need covered and hopefully another team member will be able to step in.

Please do not alter scheduled classes or booking in the software system unless you are advised to do so from your manager.  We require history of the bookings and attendees in times when class cancellations occur so that we can reach out to apologise for the inconvenience so this step will be completed by management unless directed otherwise.